Please allow between 4-14 days for us to send your order via Australia Post. For international deliveries, arrival times will depend on the courier service. If more than 21 days have passed please email us at shop.nuki@gmail.com to review the status of your order. Refunds will be handled through email if necessary.

Australia Post delivery times:

Australia Post Shipping Parcel Post – delivered in 2-8 business days

Australia Post Shipping Express Post – Guaranteed Next Business Day within the Express Post network (If posted on any business day Monday to Friday in accordance with the conditions set out on the item)